SupplyX accounts and deletion
Who manages SupplyX accounts, and how a former user’s personal details are removed.
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SupplyX accounts belong to the organisation a person works for, not to the person. A bank’s staff accounts are created and managed by that bank’s head office; Americom staff accounts are managed by Americom. People cannot delete their own account, because the orders, approvals and invoices behind it are the organisation’s records.
Leaving or changing role
When someone leaves or no longer needs access, their organisation’s head office administrator deactivates the account in SupplyX. A deactivated account is signed out on every device at once and can no longer sign in.
Removing personal details
An organisation that wants a former user’s personal details removed asks Americom through its head office administrator. Americom then removes the name, phone number and contact details from the profile within 30 days.
What is kept
Orders, invoices, payments and delivery records the organisation and Americom must keep for business and tax purposes, for as long as the law requires. Where possible these are no longer linked to the person’s name.
See also the SupplyX privacy policy.